S4B is offering support to any residents in Brunswick affected by the new digital version of Universal Credit, which went live in the area this week (24th January 2018).

Universal Credit is a benefit for people of working age and will be paid in one monthly lump sum, directly to residents in place of the following:

  • Housing benefit
  • Income-based Job Seekers Allowance
  • Income related Employment and Support Allowance
  • Income support
  • Child Tax Credit
  • Working Tax credit

As applications have to be made and claims managed exclusively online, it is essential for all claimants to have online access, including an email address, and a personal bank account.

Matthew Bardsley, S4B Income Management Team leader said:  “Universal Credit represents a huge change for claimants, with various challenges.  We’re here to support our customers to make their journey as smooth as possible.  If any of our customers are experiencing problems, want any advice or have any other money worries, I’d encourage them to give us a call so we can help.

“We have introduced a Resident Assistance fund to help any of our customers in financial difficulty. Residents can face five weeks without any form of payment, so if anyone, or anyone you know is in such crisis, please get in touch and we’ll do our best to help”.

If you need support with Universal Credit, or have any other money worries at all, please get in touch:
T: 0300 555 0128 E: [email protected] call into the S4B housing office or visit the S4B Universal Credit webpage