Swap your Home

Need to move home for a new job, to gain more space or to downsize? Whatever the reason, you could swap your home through a mutual exchange.    

What is a mutual exchange?

Whether you’re looking to move to a new home in your current area or to somewhere else in the UK, a mutual exchange is a great option. Through a mutual exchange, you can swap your home with another household, whether that’s an S4B customer, or someone from another registered provider. 

Am I eligible for a mutual exchange?

Most customers with either a secure or assured tenancy type will be eligible to apply for a mutual exchange. There are some other factors that we consider, so please get in touch if you are interested in swapping your home.

How do I apply for a mutual exchange?

From 1st August 2026, we will be moving to a new mutual exchange platform called HomeSwapper. This means that you will no longer be able to access House Exchange from 31st July 2026 and will need to save any photos or text about your home that you want to keep.  

You can sign up to HomeSwapper now by visiting their website and following the steps below. 

  1. Click on the ‘Register’ button at the top right of the screen 
  2. Add your first and last name 
  3. Add your email address 
  4. Create a password 
  5. Once you have read the Terms and Conditions and Privacy Policy, tick the box to confirm you agree  
  6. Click on the ‘Create account’ button 

If you are already registered with HomeSwapper, you will be able to use your existing account and will no longer need to pay a fee. You will soon receive an email from WorldPay or PayPal to tell you that payments following the 1st August 2026 have been cancelled. 

You do not need to do anything else with House Exchange, but please remember to save anything you want to keep before 31st July 2026. 

If you have any questions about this change, please get in touch. Send a WhatsApp message to 07418 367 396, email info@s4bmanchester.co.uk visit the S4B housing office, or give us a call on 0300 555 0128.

If you find a mutual exchange via another platform, please get in touch to let us know. 

How can I make my advert stand out?

Including lots of detail about your home will make your House Exchange advert more appealing to potential swappers. 

Here are some tips to help you make your advert stand out: 

  • Include up to 25 photos of your home – a few of each room from different angles is best and don’t forget to include any outdoor space too.  
  • Write a detailed description about your home, including any improvements such as new windows and any special features. 
  • Include details of the local area like what’s great about living there such as it being close by to the shops and things to do. 
  • If there’s something you’re looking for, such as wheelchair access or being close to green spaces, be sure to include that too. 

How regularly should I check the HomeSwapper website?

Staying active on the HomeSwapper website is key to a successful swap, so make sure you log in regularly to check your account. You may have new messages that are waiting for a response; even if you’re not interested in a swap, it’s important to politely reply to people. 

If you see a property you love in your matches, start the conversation by sending a message. 

I’m viewing a mutual exchange home; do you have any advice?

There are three things to consider when viewing your potential new home: 

  1. Time – try to visit during daylight hours, allowing plenty of time to travel and find the home. It’s important that you feel relaxed instead of rushed.  
  2. Conditions – visualise places for your furniture, look at the storage space available and don’t be afraid to ask questions. 
  3. Location – have a look around the area and check where key things like shops and schools are located. Consider how far you’ll be from family and friends.  

What should I do once I’ve found a home I’d like to exchange?

When you’ve found a home, please let us know. Send a WhatsApp message to 07418 367 396, email info@s4bmanchester.co.uk or give us a call to request an application form.