You may be aware of recent nationwide system error resulting in duplicate direct debit payments taken for some Allpay customers (8th September).

We have been in touch with Allpay and can confirm that all affected customers will receive a refund by close of business today (Tuesday 12th September).

We apologies for any inconvenience this has caused. Should you have any further queries, please contact directdebitsenquiries@allpay.net or call 01432 852 482 .