The S4B office opening hours for over Christmas and New Year are:

Fri 22nd Dec Open 9:00am-5.00pm
Sat 23rd Dec Closed All day
Sun 24th Dec Closed All day Christmas Eve
Mon 25th Dec Closed All day Christmas Day
Tue 26th Dec Closed All day Boxing Day
Wed 27th Dec Open 9:00am-5:00pm
Thurs 28th Dec Open 9:00am-5:00pm
Fri 29th Dec Open 9:00am-5:00pm
Sat 30th Dec Closed All day
Sun 31st Dec Closed All day New Years’ Eve
Mon 1st Jan Closed All day New Years’ Day
Tue 2nd Jan Open 9:00am-5:00pm Normal service resumes

To report any issues on a building site during the Christmas period. this includes demolition sites, new build homes construction sites or unauthorised person(s) on a building site.
Tel: 0300 555 0128 24-hour line (select option 1).
Or in an emergency, contact Archon mobile security patrol direct.
Tel: 07903 916 044.

High-rise blocks and maisonettes
Issues at high-rise or maisonettes – 24-hour emergency service.
Tel G4S: 07786 312 672.

For any emergency repairs, please continue to call 0300 555 0128 – select option 2 (24 hours).

Smell gas?
If you smell gas or think there may be a gas leak (anytime).
Contact National Grid immediately
Tel: 0800 111 999.

Any non-urgent repairs can be reported online or by emailing

For any ASB or Domestic Violence emergencies, please call 999/101 in the first instance.

During the Christmas period there will be additional waste, so please recycle, recycle, recycle.

All paper and cardboard, including gift wrapping, can be put into your blue bin. However anything with glitter is not recyclable, so please dispose of separately.

And don’t forget, if you see anyone fly-tipping, you can report it, and help put a STOP to it.

Tel 0300 555 0128 or email

Let’s work together so we can look after where we live and be #ProudofBrunswick

To all our customers, we hope you have a safe and enjoyable Christmas and best wishes for a healthy and happy 2018.